About Us

 

GYO Energy – A Trusted Name for Solar Power System installation.

At GYO Energy, we believe in the world powered by solar energy and it is free for everyone. As a leading commercial solar power system designer, installer, our knowledge, and credentials underpin our capability to assist you to generate your own energy.

GYO Energy has evolved from a purely solar panel installation company into separated areas of expertise in past eight years. We are energy efficiency consultants, finance specialist, electrical engineers, project managers, installers, and customer service experts, in an aim to design, build and accelerate the dream to have your own clean energy.

OUR FOCUS

As a leading commercial solar power solution provider, we focus on identify and deliver the true value of solar power system, from concept to completion, through design, planning, project management, construction and ongoing operations and maintenance.

Unparalleled Experience

With 8 years’ experience in delivering commercial solar projects, our capabilities has been growing and strengthen on a variety of scenarios by adding financial value to our customers’ business, across vast array of sectors including Food processing manufactories, Fruit supermarkets, Health, Industrial, Agriculture, Logistics, Petrol Stations, and Commercial Property. 

Maximising your return on investment

We provide you with a solar proposal that is custom designed for you, taking into consideration your business situation and current electricity usage. Our aim is to maximize your return on investment, We ensure not to sell you a system in which you do not need and working with your budget is our No.1 priority.

Project Management Excellence

Our project management policy is to be with you through every step of the way from initial design phase right through to handover and maintenance. Our team work with you to ensure there is little to no disruption to your business’ daily operations during installation and that the project reaches completion as quickly as possible so that you can start saving sooner. ( to see a real case Clean Energy Regulator inspection report, please click here)

Clean Energy Council Approved Solar Retailer

GYO Energy has signed on to the Clean Energy Council Solar Retailer Code of Conduct, a voluntary scheme authorised by the Australian Competition and Consumer Commission (ACCC).

Companies that have signed on to the code have committed to provide a higher standard of quality and service, raising the bar in the solar industry. They will also provide a minimum five-year whole of system and installation warranty on solar power systems.

The program is designed to give peace of mind to people who are making the decision to invest in a solar system by helping them purchase the best product available from a company committed to responsible sales and marketing.

Customers can identify businesses that have signed on to the code by a special Clean Energy Council Approved Solar Retailer logo. A full list of Approved Solar Retailers can be found at approvedsolarretailer.com.au.

GYO Energy  is proud to be a signatory to the Solar Retailer Code of Conduct, and looks forward to continuing to help improve standards in the Australian solar industry.

Customers can expect that a Clean Energy Council Approved Solar Retailer will:

Pre-sale

  • ensure that sales representatives act ethically at all times
  • not engage in any dishonest or misleading advertising or sales tactics
  • educate consumers about their purchase by supplying essential information about the system in writing before entering into a contract. This includes site-specific full system design and an average daily performance estimate for each month of solar generation

Post-sale

  • uphold consumers’ legal rights relating to cooling-off periods and refunds. They will give customers the chance to cancel a contract and obtain a full refund if any changes are made that are not approved in writing (including variations to system design)
  • provide a minimum five year warranty covering the operation and performance of the entire solar system
  • fully inform customers about the processes involved between system installation and network connection, or facilitate this process on their behalf

General business

  • provide consumers will all required documentation after the system is installed
  • adhere to all existing legislation and regulations
  • be fully accountable for the actions of any subcontracted parties, including Clean Energy Council-accredited installers/designers
  • have a fair and transparent complaints process, and respond to customers within 21 days of them making a complaint